Luis Ramírez and Davide Bonaldo, our Operations Supervisor and Specialist Cost Controller, have embarked on a specialized training program for heavy-duty roadside assistance.

This hands-on training, conducted by experts in the field, takes place directly on-site—with real trucks—allowing them to understand the latest technologies and challenges firsthand. Our goal? To master every aspect of heavy-duty assistance and ensure we organize top-level rescues with precision and efficiency.

We want to gain a deeper understanding of how to handle not just the immediate issue but also how to optimize costs and improve long-term efficiency. The training has reinforced the importance of a step-by-step approach in managing complex situations, such as a blocked truck, while also highlighting the need for continuous learning to tackle and resolve challenges effectively.

Beyond transport management, the focus is on providing a complete service, including repair coordination and insurance handling, to offer you and your customers a more comprehensive and tailored support experience.