Accessibility Statement for the all-assist.com website

This is an accessibility statement from All Assistance S.r.l.
Via Martiri della Libertà, 4, 20077 – Melegnano – MI, Italy
P.IVA: 11026280963, is committed to making its website accessible, in accordance with Law No. 4 of January 9, 2004.

Measures to Support Accessibility

All Assistance Srl adopts the following measures to ensure the accessibility of the all-assist.com website:

  • Include accessibility as part of our mission statement.
  • We incorporate accessibility into all our internal policies.
  • Provide our staff with ongoing accessibility training.
  • Assign clear accessibility goals and responsibilities.

Compliance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA. The all-assist.com website is partially compliant with Level AA of WCAG 2.1. Partially compliant means that some parts of the content do not fully comply with the accessibility standard.

Feedback

We appreciate your feedback on the accessibility of the Sisma website. Please report any accessibility barriers you encounter on the Sisma website:

Address: Via Martiri della Libertà, 4 – 20077 – Melegnano – MI
Email: info@all-assist.com

We aim to respond to feedback within 5 business days.

Browser and Assistive Technology Compatibility

The all-assist.com website is designed to be compatible with the following assistive technologies:
Web Browsers: Google Chrome, Mozilla Firefox, Microsoft Edge, Apple Safari.
Operating Systems: Windows, macOS, iOS, Android.

Technical Specifications

The all-assist.com website’s accessibility relies on the following technologies to work with your particular web browser combination and any assistive technology or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript
  • PHP
  • CMS: WordPress

These technologies are relied upon to ensure compliance with the accessibility standards used.

Limitations and Alternatives

Despite our efforts to ensure the accessibility of the Sisma website, there may be some limitations. Below are known limitations and possible solutions. Please contact us if you encounter an issue not listed below.
Known limitations for the Sisma website:

  1. No transcription of audio content;
  2. No transcription of some video content offered on the site;
  3. Image descriptions are not always complete and exhaustive;
  4. Some non-text content presented to the user does not have an equivalent text alternative that serves the same purpose;
  5. In some cases, color alone has been used to identify a purpose or distinguish information or function;
  6. The visual representation of text and images containing text does not always have the minimum required contrast ratio, except for exceptions required by law (e.g. some background color or in some sections with color shades or gradients );
  7. Some text, with the exception of subtitles and images containing text, cannot be resized up to 200 percent without using assistive technologies and without losing content and functionality;
  8. In some cases, images of text have been used instead of text alone and are neither customizable nor essential to the types of information conveyed;
  9. Content that does not require two-dimensional representation (such as data tables or maps) does not reflow when the size displayed by the user agent changes;
  10. Changing text spacing with respect to line height, paragraph spacing, letters, or words results in some loss of information or content;
  11. Some features may not be accessible via the keyboard (or analog input interface);
  12. Some components may not be compatible or fully compatible with the use of Assistive Technology (AT);

Evaluation Approach

All Assistance S.r.l. evaluated the accessibility of the all-assist.com website using the following approaches:
Self-Assessment

Formal Complaints

To report accessibility issues on the all-assist.com website, please write to info@all-assist.com.

To report cases of non-compliance with accessibility requirements, please provide:
– URL of the web page being reported
– A clear and concise description of the issue encountered

How to Submit Reports to AgID

If the response to the notification or request is unsatisfactory or there is no response within thirty days, the interested party may submit a report using the form on the Agency for Digital Italy website.
https://www.agid.gov.it/it/design-servizi/accessibilita/segnalazioni, alternatively, you can send an email to: accessibilita@agid.gov.it or to the following postal address: Agency for Digital Italy, Via Liszt, 21, 00144 Rome